Reporting to the Director of Programs, the Medical Exchange Programs Director is responsible for driving the development of VIA’s initiatives and participant experiences through the Medical Exchange and Discovery (MED) and Exploring Health Care (EHC) short exposure programs and associated community workshops.
The goals of the position are:
- to provide program leadership,
- coordinate participant engagement,
- develop and manage relationships with clients and partner organizations in the US and Asia, and
- oversee the development of new programs in line with strategic initiatives.
- Commitment to VIA’s mission to provide innovative experiential learning programs that promote cross-cultural understanding, build partnerships, and offer transformative experiences for our participants.
- A strategic thinker, creative problem solver, and self-starter who can be innovative in designing hands-on learning experiences.
- Excellent detail-oriented, multi-tasking, and logistical skills.
- Effective communicator with excellent verbal communications skills and writing skills.
- Demonstrated ability to be an effective communicator with medical professionals including physicians, hospital administrators, and medical students.
- Possess a broad understanding of health care-related issues in the US and Asia.
- Bachelor’s degree and substantial work experience in a related field (or Master’s degree).
- Knowledge and experience with program design, assessment, and on-site program management.
- Ability to communicate in English with the fluency of a native speaker.
- Familiarity with Google Suite and MS Office applications.
- Ability to work evenings and weekends during program.
- Have permanent legal right to work in the US (e.g., US citizenship or green card holder). VIA cannot provide work visa sponsorship.
- Familiarity and connections with health and medical communities in the Bay Area, especially Stanford and UCSF.
- Master’s degree in international education, educational administration, or a related field.
- Proficiency in Asian language(s) – Business level Japanese or Chinese strongly preferred .
- Experience with social media for outreach and promotion purposes.
- Familiarity with Slack, WordPress, Weebly, Smore, SurveyGizmo, Adobe Creative Cloud applications.
Partnership Development & Communication (10%)
- Work to identify and approach appropriate potential partners; develop strong partner relationships with support from the Director of Programs.
- Maintain communication with partner organizations regarding program-related activities including but not limited to program/recruitment timeline, marketing materials, and arranging logistics as needed.
Program Design & Implementation (35%)
- Spend 5-7 weeks per fiscal year actively on programs (including on-site pre-program training).
- Maintain a program portfolio related to medical and health-focused programs, including short-term programs, workshops, virtual courses, and other forms of engagement. The scope of each director’s portfolio will be determined through organizational strategic planning.
- Develop program content and timeline, short-term and long-term program strategies, and objectives for VIA’s Medical Programs division that are in line with VIA’s strategic plan and overall mission.
- Analyze each past program’s designs and assessments to evolve each program to maximize participants’ learning outcomes; maintain a record of each program’s evolution.
- Maintain up-to-date resources for seasonal staff training, program recruitment, design, and implementation.
- Work with the Director of Operations to evaluate each program according to VIA’s core curriculum objectives, success indicators, content-specific programmatic goals and objectives, and grant/internal reporting requirements.
Program Logistics (20%)
- Work with the Director of Programs to create/update budgets and set benchmarks for program funding mix, including grants, fees, scholarship allocation, etc.
- Identify program staffing needs and work with the Director of Operations to recruit, onboard, and train seasonal staff.
- Arrange (or supervise the arrangement of) program logistics, including activities, organization/ company visits, transportation, lodging, and meals.
- For the summer Medical Exchange and Discovery (MED) Program, reside on-campus at Stanford University for the duration of staff training and in-session program time period (4-5 weeks).
- For the winter/spring Exploring Health Care (EHC) Program, reside at the program hotel for the duration of staff training and in-session program time period (approx. 2 weeks).
- Manage program budget and submit financial reports.
Participant Recruitment & Enrollment (15%)
- Provide content to the Director of Operations to update promotional materials, website, application, and other platforms.
- Spend 2-3 weeks per fiscal year traveling to partner institutions and other locations to conduct information sessions and actively promote programs in-person.
- Review applications, conduct applicant interviews, and send out acceptance/rejection notices.
- Coordinate with Director of Operations to collect pre-arrival information and documents from participants.
- Design and implement pre-arrival orientation content and activities.
Organizational Development (10%)
- Provide opportunities for partner representatives, donors, and alumni to engage with programs, e.g., panel discussions, program observations, social events, etc.
- Provide quantitative/qualitative data and narrative content to support grant reports and external publications, e.g., VIAlogue, annual report, etc.
- Contribute time, expertise, and perspective as a member of working committees focusing on specific projects.
- Dedicate time to assisting other program directors in a supporting/advisory capacity.
Alumni Engagement (10%)
- Maintain communication with program alumni through social media and email.
- Encourage alumni to share program opportunities to support recruitment.
- Collaborate with other program directors, Director of Programs, and Director of Operations on increasing and supporting alumni engagement activities.
- Assist in the development of a strategic plan for sustaining the “VIA Experience” for alumni after the program.