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Program Director

Position Summary

VIA seeks a part-time Program Director with vision, extensive networks in the Asia-Pacific Region, and training experience to lead programming for students and professionals. The Program Director reports directly to and works with the Executive Director to drive the development of VIA’s initiatives and participant experiences in Asia and the US through experiential programs and ongoing community engagement. The goal of the position is to provide programmatic content leadership, coordination of participant engagement, and oversight in developing new programs in line with our strategic plan.

The ideal candidate will have a background in international education, experience with international exchange programs, demonstrated experience living and working in Asia, and professional contacts across the region.

Primary Duties / Responsibilities

Program Design & Implementation (35%)

  • Maintain a program portfolio, including short-term and exposure programs, workshops, virtual courses, and other forms of engagement.
  • Develop program content and timeline, short-term and long-term program strategies, and objectives for program portfolio that are in line with VIA’s strategic plan and overall mission.
  • As needed, run or assist with programs in Asia and the US (including virtual and in-person programs).
  • Analyze past program designs and assessments to evolve the program; maintain a record of the programs’ evolution.
  • Scaffold programming to maximize participants’ learning outcomes.
  • Evaluate each program according to VIA’s core curriculum objectives and content-specific programmatic goals and objectives.
  • Work with the Director of Operations to assess each program according to VIA’s strategic success indicators and grant/internal reporting requirements.

Program Logistics (20%)

  • Arrange program logistics, including activities, organization/company visits, transportation, lodging, and meals.
  • Identify program staffing needs and work with the Director of Operations to recruit, onboard, and train seasonal staff and volunteers.
  • Work with the Executive Director and Director of Finance to create/update budgets and set benchmarks for program funding mix, including grants, fees, scholarship allocation, etc.
  • Manage program budget and submit financial reports within set deadlines. 

Participant Recruitment & Enrollment (15%)

  • Provide content to the Director of Operations to update promotional materials, website, application, and other platforms.
  • Work with the Director of Operations to determine recruitment, screening, and enrollment timeline and processes.
  • Coordinate with the Director of Operations to update application and screening tools as needed.
  • Travel to partner institutions as needed for program promotion and recruitment.
  • Host information sessions (including virtual and in-person sessions) and respond to inquiries from potential applicants and partner contacts.
  • Review applications, conduct applicant interviews, and send out acceptance/rejection notices.
  • Coordinate with Director of Operations to collect pre-arrival information and documents from participants.
  • Design and implement pre-arrival orientation content and activities. 

Partnership Development & Communication (10%)

  • Work to identify and approach appropriate potential partners and build relationships, with support from the Executive Director.
  • Work with Director of Operations to prepare appropriate marketing materials to share with potential partners and track partnership lead development.
  • Maintain communication with partner organizations sending participants and with partners hosting program-related activities to share program/recruitment timeline, marketing materials, and arrange logistics as needed in coordination with the Director of Operations.
  • Travel to partner institutions and other locations as needed for relationship building and program development.

Secondary Duties / Responsibilities

Organizational Development (10%)

  • Provide opportunities for partner representatives, donors, and alumni to engage with programs, e.g., panel discussions, program observations, social events, etc.
  • Provide narrative content and quantitative/qualitative data to support grant proposals and reports.
  • Maintain database by updating participant and donor information.
  • Contribute time, expertise, and perspective as a member of working committees focusing on specific projects.
  • Dedicate time to assisting other program directors in a supporting/advisory capacity.

Alumni/Supporter Engagement (10%)

  • Maintain communication with program alumni and supporters through social media, email, newsletters, and annual reports.
  • Encourage alumni to share program opportunities to support recruitment.
  • Collaborate with other program directors and Director of Operations on increasing and supporting alumni engagement activities.
  • Assist in the development of a strategic plan for sustaining the “VIA Experience” for alumni after the program.

Knowledge / Skills / Abilities – Required

  • Commitment to VIA’s mission to provide innovative experiential learning programs that promote cross-cultural understanding, build partnerships, and offer transformative experiences for our participants.
  • Excellent detail-oriented, multi-tasking, logistical skills in planning programs, and travel.
  • Effective cross-cultural communicator with excellent verbal communication skills and writing skills for professional correspondence.
  • Experience leading international education programs.
  • Experience working with students and young professionals.
  • Experience with social media for outreach and promotion purposes.
  • Work or education experience in Asia, especially in East and Southeast Asia.
  • Excels as a trainer, facilitator, teacher, or mentor.
  • Ability to work evenings and weekends during programs and other travel periods.
  • California resident.
  • Legal right to work in the United States.
  • Valid passport and ability to travel as needed to Asia, occasionally to remote areas.
  • Demonstrated experience working effectively with business and technology applications, including, but not limited to, Microsoft Office, Salesforce, SurveyGizmo, Slack, Airtable, Canvas, Crew, Smore, Zoom, and Concur.

Knowledge / Skills / Abilities – Preferred

  • Formal program design and monitoring and evaluation training.
  • Experience with risk management, emergency response coordination, and travel due diligence.
  • Experience leading or managing a team.
  • Coaching or counseling experience and demonstrated experience handling sensitive or confidential information.
  • Graduate degree in a relevant field such as international relations, international development, education, international education management, Asia Studies, etc.
  • Chinese, Japanese, Indonesian, Burmese, or Vietnamese language skills.

Physical Requirements

The physical requirements listed are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Regular and consistent attendance and the ability to sit and work with hands and arms for at least 4 hours per day and 5 days per week, and not to exceed 24 hours a week.
  • Physical ability to stand, reach, lift, bend, kneel, stoop, climb, walk, crawl, push, and pull items weighing up to 20 pounds.
  • Work overtime occasionally.
  • Have consistent and reliable attendance.
  • Proficient interpersonal relations and communicative skills in English.
  • Interpret a variety of instructions furnished in English written, oral, diagram, or schedule form.
  • Write routine reports and correspondence.
  • Meet daily, weekly, monthly, quarterly, yearly, and other deadlines consistently.
  • Work under pressure with changing, ambiguous priorities.
  • Communicate effectively and promptly to clients or employees of the organization.
  • High level of manual dexterity to adeptly type and use computer equipment.
  • Auditory and visual skills – Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

 Location

This is a remote position with required domestic and international travel. The Program Director will also be required to attend occasional in-person meetings in the San Francisco Bay Area. (Note: During shelter-in-place, employees will not be asked to travel or attend in-person meetings.)

Benefits

  • Hourly rate of $25-28/hour
  • Full health, dental and vision insurance for employee; VIA pays 50% of the premium to cover spouse/domestic partner and dependents
  • Access to a Flexible Spending Account for healthcare and childcare
  • Disability insurance for the employee only
  • Option to contribute pre-tax payroll amounts to a 403(b) plan
  • Vacation days and sick time accrual
  • Paid holidays per the regularly scheduled hours worked on the day on which the holiday is observed
  • Room, board, and program-related expenses covered during in-person program periods
  • Monthly cell phone allowance
Hire Period: Position Start Date: Early December
How to Apply: Click on the blue APPLY button, complete the short application form, and upload a letter of interest and resume (no more than 2 pages). If you have any difficulties with the application form, please contact Melissa Golden, Director of Operations (melissa|at|viaprograms.org).